Road Aware Support

Arunika Works / Last updated: August 29, 2026

日本語版

Contact us
Email: information@arunika-works.com
We reply in English or Japanese. Depending on the question, a reply may take a few days.

Frequently asked questions

The map shows no traffic or closures

Please check these in order.

Almost no congestion lines appear

Lower Settings → Traffic display → Congestion threshold. The default is 2.0, and anything lighter than that is not drawn. The lower the value, the lighter the congestion that will show.

The weather is not shown

Check that Settings → Weather → Show weather is on. To keep data use low, weather refreshes every 10 minutes, or when you have moved more than 10 km. It will not change immediately after you move.

The map zooms in and out on its own

That is Auto Zoom. The map shows a wider area as your speed increases, so you can see further ahead. You can turn it off under Settings → Zoom. With it off, the scale you set by hand is kept.

The map stopped following my position

Panning the map by hand turns off automatic following. Tap the location button at the bottom right to resume.

Does the scale change when I rotate the screen?

No. The app is built to keep the same scale in portrait and landscape. If you see it change, please let us know.

The app uses a lot of battery

While driving, the app continuously reads your location at high accuracy, so battery use is significant. We recommend using it while charging. These settings reduce it somewhat:

Does it provide navigation?

No. Road Aware shows what is happening around you on a map. It has no route planning and no voice guidance.

Can I change the units?

Distance, speed and temperature follow your device region automatically (km or miles, °C or °F). There is no unit setting inside the app. Change it under Settings → General → Language & Region → Measurement System.

Requirements

iOS 17.0 or later. An Android version is in preparation.

Reporting a problem

Including the following helps us find the cause faster.

Please note

Traffic and weather information is based on data obtained from external providers. We do not guarantee that it is accurate, complete or up to the minute. Always follow the actual road signs and traffic regulations.

Do not operate your device while driving. Pull over somewhere safe before changing settings.

Privacy

See our Privacy Policy for what we collect and where it is sent.